COVID19 LOCKDOWN AT DORI APPAREL
Customers and Friends,
Again, this is an extremely difficult time for us all.
While we are in lockdown, you can still place orders with us. We are listed as an essential service, as we provide scrubs to many hospitals and medical professionals, and work gear for many businesses that need to continue operating.
Courier companies and drivers are still swamped, so please expect some delays with your delivery still. As we ship most items from Auckland, the Auckland lockdown has effected all of our customers.
Our amazing customer service team is now working from home, so the assistance that we can provide may be limited in some situations.
RETURNS - Our returns team will not be working during the lockdown, so any returns that are sent back to us will be processed after the shutdown is lifted. Returns can be processed here during the lockdown- http://returns.dori.co.nz
Please note that when we do return to normal operation after the lockdown, our team will have a lot to catch up on, so queries and returns could take a few days to attend to.
Please take care of yourselves and each other. Please follow the guidelines of self-isolation and please be kind to each other. This is very stressful for us all, but we're all in this together.
The Dori Apparel Team